Sports Facilities Management, LLC (“SFM”) and its affiliated company Sports Facilities Advisory, LLC (“SFA”) (www.sportadvisory.com) are the leading resource for those seeking to plan, manage, and optimize sports, recreation, event, and entertainment centers. SFM is engaged to manage the day-to-day operations of world-class, community-focused sports and recreation centers, sports tourism and event-focused sports and recreation destinations, and sports and entertainment complexes throughout the world. Joining the SFA and SFM family is a commitment to join us in our mission to improve the health and economic vitality of the communities we serve. Collectively, our facilities have hosted more than 50 million visits in the past several years and our portfolio is growing rapidly.
SFM General Managers (GM) are experienced professional leaders with prior facility and operations management experience. Our most successful GM’s are collaborative leaders who value excellence, accountability, service to others, and sport. As the key liaison between our SFM corporate team, the client, and the principal leader for onsite operations; SFM GM’s are a vital part of our reputation. Long-range career opportunities for GM’s include expansion to regional responsibilities and opportunities within our rapidly growing home office infrastructure. This role is ideally suited to professionals who have prior leadership experience within parks and recreation facilities, sports facilities, arenas, convention centers, or the like.
SFM is actively searching for experienced and talented executives for the General Management role in multiple venues around the country. The role is rewarding, the environment uplifting and the responsibility is critical to the communities and clients we serve.
Primary responsibilities will include, but are not limited to the following:
The General Manager is responsible for the financial and operating performance of the Sports Facilities Management, LLC’s managed facility. The objectives for this position include: •Optimizing overall profitability •Creating a culture of accountability which supports the organizational values •Meeting or exceeding annual growth objectives •Facilitating interdepartmental collaboration •Employee retention and staff development •Development of employee and operating policies •Implementation of major business initiatives •Implementation of solutions and systems that support the seven areas above.
DUTIES AND RESPONSIBILITIES: •Analyze operations to evaluate performance of the company and its staff in order to meet objectives, and determine areas of potential cost reduction, program improvement, or policy change. •Lead department heads or managers, and assign or delegate responsibilities to them. •Establish departmental responsibilities and coordinate functions among departments and sites. •Collaborate with ownership, Sports Facilities Management advisors & support team, and staff members to discuss issues, coordinate activities, and resolve problems. •Coordinate the development and implementation of budgetary control systems, recordkeeping systems, and other administrative control processes. •Direct human resources activities, including the approval of human resource plans and activities, the selection of directors and other high-level staff, and establishment and organization of major departments. •Implement corrective action plans to solve organizational or departmental problems. •Represent the organization and promote its objectives at official functions, or delegate representatives to do so. •Serve as liaisons between organizations, shareholders, and outside organizations. •Negotiate or approve contracts and agreements with suppliers, distributors, federal and state agencies, and other organizational entities. •Organize and approve promotional campaigns. •Prepare budgets for approval, including those for funding and implementation of programs. •Lead staff to deliver superb customer service
MIMIMUM QUALIFICATIONS: •Prior responsibility in daily P&L management and budget oversight of $2mm or more. •Proven management and leadership experience in the food and beverage, recreational, and entertainment industry. •Operational knowledge of F&B, entertainment, and sport clubs as well as parties, corporate events, and teambuilding preferred. •Prior experience managing a sport, recreation or entertainment venue. •Prior experience managing marketing programs and campaigns. •A minimum of 7 years of management experience. •Operational knowledge of risk management. •Skilled at identifying and creating opportunities to deliver revenue goals. •Sports programming and sports event operations expertise required. •Bachelor’s degree in business management, sports management, marketing, hospitality, related field, or equivalent experience.
TRAVEL REQUIREMENTS •Minimal travel (estimated 2-3 times annually)
WORKING CONDITIONS AND PHYSICAL DEMANDS •Must be able to lift 50 pounds' waist high •May be required to sit or stand for extended periods of time whether indoors or outdoors •May be required to squat, stoop or bend •Will be required to operate a computer •Facility has intermittent noise
Additional Salary Information: Depends on the facility location.
Sports Facilities Management, LLC (“SFM”) and its affiliated company Sports Facilities Advisory, LLC (“SFA”) (www.sportadvisory.com) are the leading resource for those seeking to plan, manage, and optimize sports, recreation, event, and entertainment centers. SFM is engaged to manage the day-to-day operations of world-class, community-focused sports and recreation centers, sports tourism and event...-focused sports and recreation destinations, and sports and entertainment complexes throughout the world. Joining the SFA and SFM family is a commitment to join us in our mission to improve the health and economic vitality of the communities we serve. Collectively, our facilities have hosted more than 50 million visits in the past several years and our portfolio is growing rapidly.
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