We are seeking an experienced Catering Sales Manager to join our team!
Responsible for booking and soliciting business to professional meeting planners for meetings, conferences, training events, and seminars. Pursues new and existing accounts while maximizing the banquet space to meet/ exceed revenue goals, including telephone solicitation, outside sales calls, site inspections, networking, maintenance of guest data base, and written communication. Respond to all inquiries in a prompt and professional manner. Review competition constantly for leads and ideas. Consistently "ask for the business" rather than simply creating awareness; be a closer. Work from a solicitation plan weekly, and, a systematic account coverage plan. Critique and build upon successes, let go of non-producing leads. Responsible for maintaining the financial goals of the Mission Bay Conference Center through the use of timely, accurate and binding client contract negotiations. Works directly with guests in all manners of contractual negotiations and actively participates in catering sales presentations, property tours, and guest or client meetings as required. Maintain clear, concise and up-to-date records in the catering booking system and in guest files. Compile data and provide input for the creation of annual and quarterly sales goals and monitor achievement. Responsible for ongoing and open communication within the sales department as well as with Senior Management and departmental peers throughout the operation. Assist the sales administrative support staff with operations tasks such as answering telephones, photocopying, and maintaining sales files. Assist with other duties as assigned by the Director of Catering Sales, such as attending meetings, producing sales plans and reports and any additional projects that are required. Develop and continually enhance relationships with past guests and key accounts to ensure repeat bookings. Attend networking meetings such as MPI, trade shows, community events and trainings to expand the Conference Center's visibility and awareness in the Meeting Event Industry and to our San Francisco Bay Area meeting planning colleagues Perform other duties as assigned. Reports to the Director of Sales and Marketing. Works independent of direct supervision, but, receives general guidance from the Director. The ability to organize and manage multiple priorities and responsibilities. Excellent oral and written communication skills, hospitality skills and proficiency in Microsoft Office programs A thorough knowledge of practices and procedures of the catering, food and beverage, and hopitality professions. Strong familiarity with local corporate business and with the SMERF market segment. The ability to professionally represent the location at community and industry organizations and events as well as at in-house or client events. The ability to negotiate with, influence and sell to professionals and/or prospective guests. Exhibit a positive, proactive and enthusiastic attitude and demeanor in striving to meet the Mission Bay conference Center's business and service goals and objectives. Work in the abundantly developing Mission Bay neighborhood in San Francisco. Base salary plus ability to earn quarterly annual incentive. Recognizes the importance of meeting deadlines as set forth by senior management in pursuit of larger goals and objectives.
High school diploma or equivalent is required.
3 years’ experience in sales, group catering events or like employment
Demonstrated oral and written communication skills
Planning, organizing and effective time management skills
Experience with computer applications including but not limited to: Microsoft Office, Maestro, Opera, Springer Miller System or other property management systems. Other experience with sales based CRM applications
Professional appearance and demeanor
Ability to work effectively under pressure and meet established goals & objectives
Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the W...orld’s Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter.