The Ames Center is looking for an energetic, hardworking Ticket Office Manager.
This position is a managerial position responsible for the accurate, efficient and service-oriented operation of the ticket selling function of the Ames Center.
Supervises all box office personnel, including daytime shift supervisors, part time ticket sellers and clerks.
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Demonstrated knowledge of computerized ticketing systems; accounting and finance procedure including record keeping and reconciliation.
Experience working in a computer network environment utilizing Microsoft Word and Excel programs.
Knowledge of supervisory principles and practices.
Able to work flexible schedules including evenings, weekends and holidays.
Applicants must possess a current valid driver’s license and a vehicle that can be accessed for work purposes and a current working home telephone with a number that can be accessed by building management personnel for business contact purposes.
Experience with a network and computer maintenance skills a plus as well as willingness to assist other personnel with computer related problems and internal troubleshooting with network.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to speak and understand English.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.
Ability to apply concepts of basic math on an Excel spreadsheet, calculator, ten key adding machine, or cash register.Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; ability to remember previously learned material such as specifics, criteria, techniques, principles, and procedures ; ability to grasp and interpret the meaning of material; ability to use learned material in new and concrete situations; ability to break down material into its component parts so that its organizational structure can be understood; ability to recognize casual relationships, discriminate between behavior mechanisms, and identify elements that are relevant to the validation of a judgment; ability to put parts together to form a new whole or proposed set of operations; ability to relate ideas and formulate hypotheses; ability to judge the value of material for a given purpose on the basis of consistency, logical accuracy, and comparison to standards; ability to appraise judgments involved in the selection of a course of action; ability to identify choices and potential outcomes, determine importance of outcomes, combine information to prioritize options and make decision based on best and most important choice.
The Ames Center, formerly Burnsville Performing Arts Center, opened in January 2009. The center has two theatres, a 1,014 seat proscenium stage and an intimate 150 seat Black Box Theatre. The Lobby is two stories tall, all glass, with a sweeping view of Nicollet Commons Park, the Minnesota River Valley, and the Minneapolis Skyline.
In addition to the Theatres, the center has a 2,000-square-foo...t art gallery, meeting rooms and a large rehearsal room. There is additional space for banquets, special events and receptions.
Presentations at the Ames Center include cultural events, dramas, comedies, dance and musical acts from local arts organizations and national touring artists.