JOB SUMMARY: The Event Coordinator serves as a liaison for internal and external clients in coordinating all aspects of assigned events and ensuring flawless execution of assigned events at Arrowhead Stadium.
ESSENTIAL ACCOUNTABILITIES: 1.Plan, service and supervise events ranging from small private corporate to large public events. 2.Meet with clients prior to events and assist in determining event needs; concerning physical set-up needs and requirements for licensed areas. 3.Provide clear, concise, and timely communication of detailed requirements to all operational departments and coordinate support staffing including conversions, engineering, housekeeping, security, audio/visual, telecommunications, and event staff personnel. 4.Prepare diagrams, instructions, set-up requirements and supporting documentation for each event and distribute to appropriate staff; communicate changes before and during events. 5.Prepares cost estimates and ensures all costs are paid before the event takes place. 6.Inspect facilities and leased areas to ensure they are being maintained properly for events and ensure compliance with applicable fire, building and safety codes. 7.Assist Sales Department in preparation of written cost estimates, diagrams and site tours in order to ensure all sales and commitments can be met. 8.Interpret and apply all relevant federal, state and local regulations. 9.Work on all game days, special events and internal events in various capacities. 10.Attend and take part in various weekly scheduled building meetings. 11.Support the evolution of event space capability, layouts, and requirements and ensure Ungerboeck system, sales, service, and operations teams alignment within 12.Guide internal and external clients in preparation of events by interpreting and explaining contract provisions, policies and procedures 13.Keep internal and external clients informed as to status of deadlines, schedules, set-up specifications, logistics requirements and other relevant details. 14.Coordinate and liaise with Levy Restaurants and other contractors and 3rd party providers in order to meet the food and beverage and other logistical needs of various events 15.Partner in development of preferred vendor relationships 16.Monitor and supervise facility set-up as necessary 17.Assist in supervising service contractor’s staff 18.Serve as manager on duty as required for owned events 19.Ungerboeck user and Subject Matter Expert.
COMPETENCIES: 1.Analytical Skills-Synthesize information; uses intuition and experience to complement data; designs and generates creative solutions. 2.Problem Solving-Identifies and resolves problems in a timely manner; gather and analyze information skillfully. Must be able to develop solutions quickly and effectively. 3.Technical Skills-Assesses own strengths and weaknesses; pursues training and development opportunities. Strives to continuously build knowledge and skills. Share skills with others and recognizes training opportunities for staff. 4.Oral Communications-Speaks clearly and persuasively in positive or negative situations; listens and gets clarification. Demonstrates group presentation skills and participates in meetings. 5.Written Communications- Writes clearly and informatively. 6.Innovation-Displays original thinking and creativity. Meets challenges with resourcefulness. 7.Judgment-Displays willingness to make decisions and exhibits sound and accurate judgment. Includes appropriate people in decision making process. 8.Motivation-Demonstrates excellent personal motivation and encourages others to be motivated and enthusiastic. Shows persistence and overcomes obstacles. Takes calculated risks to accomplish goals. 9.Decision Making- Must be able to make immediate decisions based on the best interests of the organization, staff, and guests. Decisions are generally related to essential duties and responsibilities of the position.
PHYSICAL REQUIREMENTS: 1.Light office duties and activities. 2.Long periods of standing and walking.
MINIMUM QUALIFICATIONS REQUIRED (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS): 1.At least 2 years of experience in catering, event planning or operations in a high-volume public assembly facility (stadium, arena, convention center, hotel). 2.Bachelor’s degree or better from an accredited college/university with major coursework in facility management, hospitality management, business management, marketing or related field. 3.Flexibility in work schedule. Ability to work days or nights, weekends and holidays on a consistent basis. 4.Demonstrated knowledge of event industry terminology, facility capabilities, operational procedures, event coordination and event-related services 5.Strong computer skills including Microsoft Office applications, word processing, spreadsheets, database, presentation and Internet software. 6.Knowledge of Auto Cad and Ungerboeck event management software preferred. 7.Provide superior customer service in all situations including potentially high stress situations 8.Knowledge of Public Assembly facility management. 9.Proven ability to identify the needs of users of the facility. 10.Demonstrated strong customer service skills. 11.Excellent interpersonal skills both in person and by phone, with high professionalism. 12.Demonstrated familiarity with facility use contracts. 13.Knowledge of A/V equipment and electronic systems in public assembly facilities. 14.Experience with budget preparation and control. 15.Knowledge of fire and public safety regulations.
About Kansas City Chiefs
The Kansas City Chiefs are a professional American football team based in Kansas City, Missouri. The Chiefs compete in the National Football League as a member club of the league's American Football Conference West division. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.