The Senior IT Systems Engineer is responsible for planning, implementing and maintaining the Ernest N. Morial Convention Center’s Information Technology (IT) infrastructure, as well as recommending and implementing technology and processes to improve system uptime. This individual shall assist in developing, implementing and maintaining a virtualized environment, disaster recovery systems, oversee , develop and manage IT standards and policies and troubleshoot escalated, severity infrastructure issues.
MAJOR ACCOUNTABILITIES include the following. Other duties may be assigned.
Planning, Development & Implementation of IT Infrastructure Participate in activities related to the short-term and long-term plans and the development and operation of Management Information Systems such as: •Assist in defining vision and goals for the team, and implementing changes to meet goals. •Develop, implement and maintain a management information systems plan that will meet the organization's goal of providing state-of-the-art information technology-related services. •Develop a cost-effective plan of all management information services required by the NOMCC. •Ensure the performance, safety and security of the organization's management information systems. Plan and manage capacity infrastructures. •Monitor technology trends to ensure that services meet industry standards and determine modifications and improvements where necessary.
Actively perform and administer IT processes, policies and standards. •Configure, troubleshoot and manage SAN storage including creating LUNs and replication of storage. •Troubleshoot, resolve, and respond to infrastructure issues and problems; coordinate solutions with outside vendors, users, and information technology staff. •Provide technical assistance to facilitate the design, installation, modification and operation of hardware and software.
Disaster Recovery Develop, implement, evaluate and revise plans to continue network functions at alternate locations in the event of a disaster. •Coordinate with other engineers to maintain connections for off-site facilities for data archiving, storage and access. •Coordinate with other engineers to maintain the development and implementation of the disaster recovery plan with management and other personnel.
Bachelor's degree from four-year college or university; or three to five years related experience and/or training in a large convention or multi-purpose facility preferred; or equivalent combination of education and experience. Extensive experience with VMware virtualized servers and desktops including Horizon View Proficient in Administration of Active Directory and Group Policy required. Knowledge of Venue Management Software is a plus. VCP certification preferred.
About New Orleans Ernest N. Morial Convention Center
Events held in New Orleans just aren't the same as events held in other cities. Smiles are brighter. Handshakes are more energetic. Everyone is simply excited to be in one of the world's most storied and culturally rich destinations. Traditional, old-time jazz music enlivens the soul, the cuisine is incomparable, and the city's charm captivates.
The freshly renovated New Orleans Ernest N. Morial Convention Center is an essential component of what makes the city's major business events so successful. With 1.1 million square feet of contiguous exhibit space, the Convention Center is the sixth largest convention facility in the nation, and it consistently ranks in the country's top ten of facilities that hold the most conventions and tradeshows annually.
Once the meetings are over, the city's renowned restaurants and music clubs are a great way for visitors to relax and have some fun. The world-famous attractions of the French Quarter lay just steps away from the convention center, while the historic St. Charles streetcar line runs past the elegant homes of the Garden District. The excitement of New Orleans transforms an obligatory business trip into an unexpected experience.
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