In consultation with the General Manager, the Director of Operations manages, supervises and coordinates the day-to-day operations of the venue, including engineering, maintenance, set-up/changeovers, custodial/housekeeping, grounds keeping. Provides overall administrative planning, direction, and policies to direct reports, assuring the highest quality service program to assure booking/rebooking of events. Ensures an effective and cost-efficient program by controlling departmental operating budget. Provides highly responsible staff assistance to the General Manager.
Oversees overall daily operation and maintenance of the arena and all systems. This includes HVAC, sound, lighting, fire protection, life safety, workplace safety, communications, scoreboard, wellness center, custodial services, etc.
Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary.
Oversees the advancing and communicating event information to the appropriate departments and staff.
Oversees the operation of event set-up and tear-down, i.e. basketball floor, stage risers, chairs, signs, banquet functions, etc.
Administers and negotiates contracts with outside vendors including pest control, scoreboard systems, seasonal landscaping and snow removal.
Acts as liaison with City Services for numerous facility related functions (City Codes, Parking, Licenses, permits, etc.).
Responsible for Health & Safety compliance.
Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
Coordinate, and review the work plan for changeover, facility maintenance and operations; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures.
Bachelor’s/Technical degree from an accredited college/university/school required.
Minimum of three (3) years’ experience and demonstrated knowledge of physical plant management, supervisory skills and experience in work crew supervision in facility operations.
Ability to work event nights, weekends and holidays as required.
Strong verbal and written communications skills in the English Language.
Possession of an electrical license is highly desirable.
Formalized training in the maintenance of HVAC and related building systems a plus.
Knowledge of budget preparation and control.
Knowledge of OSHA requirements.
Knowledge of boilers, chillers, refrigeration and ice making (if applicable) helpful.
SPECTRA IS AN EQUAL OPPORTUNITY EMPLOYMENT EMPLOYER
Internal Number: 2018-3473
About Multi-Purpose Center at Virginia State University
We are Spectra, the experts in hosting and entertainment, providing our clients with solutions and services that amplify the customer experience. We pride ourselves on our superior service and client-focused approach, as we bring innovative solutions to events across a range of sports facilities, convention centers, performing arts centers, state fairs, and much more.