Provides professional client service and support in the planning, organization and management of events within the facility, and monitors the logistics of these events. The Manager handles all tasks from the time the events are turned definite through the conclusion of the event, and becomes the main means of communication between the client and the departments at SMG Tulsa. In addition, the Senior Event Manager shall be responsible for the scheduling for the department, will coordinate the scheduling of guest service needs and the assignment of groups to Event Managers/Coordinators.
Ensures successful event coordination activities by monitoring events, maintaining close contact with clients and staff to ensure successful service level are achieved. Meets with client groups to plan and organize assigned meetings and/or events. Manages and oversees assigned events, as well as those events assigned to other Event Managers/Coordinators. Guides clients in preparation of events by interpreting and explaining contract provisions, policies and procedures. Keeps clients informed as to status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, insurance requirements and other relevant details. Prepares cost estimates and monitors final billing. Provides clear, concise and timely communication of detailed requirements to operational departments. Monitors and supervises facility set-up. Serves as primary liaison between clients and facility departments. Monitors in-house events, maintaining close contact with clients and facility staff to ensure successful events. Follows up on all client requests, concerns and problems. Ensures event operational functions are maintained including: inventory, services and work flow. Maintains Event related reports, information and files. Attends appropriate planning, organization and other event and facility meetings in support of facility operations. Serves as manager on duty as required. Maintains the proper image and generates positive public relations with patrons and staff. Works extended/irregular hours including nights, weekends and holidays as needed. Other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About Cox Business Center
We share our leadership with over 70 of the finest convention centers in the United States, and it shows. SMG’s unparalleled resources, level of customer service, and industry expertise makes them so much more than a management company, and makes the Cox Business Center so much more than just a place to host a convention.
BACK TO TOP
IAVM is grateful for
the support of our
GET IN TOUCH
Have a question for us? Weâ€™d love to hear from you! Fill out this contact form, and weâ€™ll make sure the most appropriate department receives your message.