Operations, Operations - Building Maintenance & Engineering
4 Year Degree
SUMMARY Supervise and coordinate the planning, oversight, evaluation and operational needs of all events and workers engaged in converting facility to accommodate ongoing building event load, custodial services, maintenance, mechanical reports, preventative maintenance and repair plans, development and coordination of service contracts and projects. Continuous hours of work may be in excess of 40 hours per week and include evenings, weekends and holidays.
ESSENTIAL DUTIES include the following. Other duties and responsibilities may be assigned.
1.Responsible for oversight of all operational areas of facility
2.Hire, train, schedule, supervise, work with, and evaluate skilled and semi-skilled workers engaged in setup, operation, and tear down of event related equipment, maintenance and custodial services.
3.Integrate the conversion and maintenance activities with the customer service and programming activities of the facilities.
4.Inspect and evaluate physical condition of facility and equipment to keep building up to date and report recommendations of updates to supervisor.
5.Monitor expenses; prepare budgets for labor, materials and services necessary for conversion, maintenance and custodial activities.
6.Maintain relationships with various agencies (contractors, fire inspection, elevator, sprinklers, etc) to accomplish compliance with codes and to resolve building maintenance needs and concerns.
7.Assign work projects to staff and provide direction to improve methods and productivity.
8.Analyze event information to meet users’ equipment and service needs, prepares staff schedules and work plans for setup, operation, and tear down crews.
9.Analyze operations data and recommend building modification, updated equipment, or changes in operating procedures to maximize energy efficiency.
10.Establish and execute preventive maintenance on all equipment and systems to insure proper working order and carry out repairs where needed. Develop and maintain necessary records and reports such as: equipment and supply inventories, accident and damage reports, monthly expense and activity reports, and personnel records.
11.Perform snow removal from doorways/walkways and spreads ice melting materials.
12.Assist in and oversee that maintenance activities are executed in a safe and professional manner.
13.Oversee that all events are coordinated and executed in a professional and safe manner.
14.Customer Focus: Dedicated to meeting and/or exceeding the expectations and requirements of internal and external customers.
15.Integrity and Trust: Widely trusted and is seen as a truthful individual who keeps confidences, admits mistakes, doesn’t misrepresent him/herself and is highly respectful of others.
16.Communication: Consistently exhibits courteous, respectful, non-defensive and appropriate communications and presents information in a concise and understandable format.
17.Teamwork: Works cooperatively with others in the accomplishment of joint tasks and common objectives. Contributes to a positive work environment, fosters collaboration and provides a tangible contribution.
SUPERVISORY RESPONSIBILITIES Directly supervise employees in the Operations Department. Carry out managerial responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to work abbreviated normal office hours plus nights and weekend hours as required for event preparation, presentation and move-out.
About Ames Center
The Ames Center, formerly Burnsville Performing Arts Center, opened in January 2009. The center has two theatres, a 1,014 seat proscenium stage and an intimate 150 seat Black Box Theatre. The Lobby is two stories tall, all glass, with a sweeping view of Nicollet Commons Park, the Minnesota River Valley, and the Minneapolis Skyline.
In addition to the Theatres, the center has a 2,000-square-foot art gallery, meeting rooms and a large rehearsal room. There is additional space for banquets, special events and receptions.
Presentations at the Ames Center include cultural events, dramas, comedies, dance and musical acts from local arts organizations and national touring artists.