SMG, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Operations Manager for SMG PA Convention Center. The Operations Manager shall be responsible for directing Set-up and Housekeeping labor, overseeing the conversion of the facility from one event to another and the pre-show and post show cleaning of the venue. The Operations Manager will work closely with various departments within the Center as well as Show Producers to ensure quality of services rendered to PCC clients. Essential Duties and Responsibilities: •Direct, supervise and schedule all aspects of the set-up and housekeeping staff. •Assists with management of room set ups for shows and events. •Assists with oversight of housekeeping. •Plans, organizes and directs work of operations supervisors. •Ensures building is properly set and all systems within the facility are complete and operating correctly, according performance specifications. •Orders operational, housekeeping and event related supplies and maintains expenses within budget guidelines. •Reviews and makes recommendations on modifications to policies and procedures for operations and event staffs. •Oversees the training and scheduling of full and part-time operational staff. •Assist the Director of Operations in development of the operating budget. •Assist the Director of Facilities with formulation of capital spending plan. •Ability to operate a forklift and other industrial equipment related to building management. •Other duties as assigned.
High school diploma or equivalent. 3 years of experience in a supervisory capacity with major convention or hotel facility or equivalent position. Demonstrated technical knolwledge of building maintenance and control functions is preferred. Computer knowledge includes WOrd, Excel, Microsoft Outlook and EBMS. Operating knowledge of forklifts, floor scrubbers and sweepers. Ability to work irregular hours including nights, weekends and holidays in addition to normal business hours. PCC is a 24-hour operation.