Sports Facilities and the Bobcat Ticket Office at Montana State University manage the hottest event venue in Montana (Brick Breeden Fieldhouse) and are responsible for the management of all athletic/sports facilities including Bobcat Stadium, Hoseaus Fitness Center, Shroyer Gymnasium, and the Bobcat Tennis Center. These facilities are multi-purpose to meet the varied needs of the campus and the community providing services for Athletics, Recreational Sports & Fitness, and Health and Human Development, as well as hosting many events/concerts that come to campus. Annual ticket sales are in excess of $4.5 million for events ranging from MSU Bobcat Football, to Broadway in Bozeman, and other special events and concerts. Our goal is to give you a vast look at the inner workings of a facility management team during a 9-10 month span. You will be splitting time in three primary areas: Operations, Guest Services and the Bobcat Ticket office. As a full-time staff member during this 9-10 month internship highlights of what you can expect:
Work with building staff during most events – including Bobcat Athletic events, concerts, trade shows, etc
Set-up and tear-down all events – including basketball court install, stage builds, bleacher set ups, etc
Work with the Technical Director to learn how to advance shows (concerts and Broadway series)
Attend production meetings, help plan, organize and execute event details
Supervise/Lead student and stagehand work crews for events
Schedule student work crews in conjunction with the Technical Director
Assist and work with student work crews in proper safety and operation of equipment
Assist with management of events; including the potential to serve as the primary event coordinator for events of less than 500 in attendance
Monitor event schedules and ensure equipment is setup and operational as scheduled or needed
Assist with Guest Services Operations during events
Assist the Bobcat Ticket Office with daily operations to include daily deposits, event reconciliations, marketing and social media, supervising staff during office hours and events, problem solving, assisting customers with problems.
Work on building events in Spectra ticketing system making sure all information is correct and meets promoters’ approvals
Create and provide ticketing reports for a variety of audiences
Oversee event on-sales at the ticket office
Work the ticket window selling season and single event tickets
And provide quality customer service to students, colleagues and building patrons
To qualify for this position, your cover letter and resume must reflect sufficient experience and/or education to perform the duties of this position.
Founded in 1893 as a Land Grant University, Montana State University (MSU) is composed of nine academic colleges and a graduate school and boasts a friendly, supportive faculty and campus environment. Currently, the University hosts an enrollment of over 15,000 students, including approximately 2,000 graduate students. MSU is classified as one of 108 U.S. Research Universities (very high research ...activity) by the Carnegie Foundation.
MSU is located in Bozeman, Montana, an extended community of about 70,000 nestled in the Rocky Mountains in Southwest Montana, only 90 miles north of Yellowstone National park. In addition to providing access to an extraordinary ecosystem for teaching and research programs, Bozeman is renowned for year-round recreational and cultural opportunities to include access to world class ski areas, multiple blue ribbon trout streams and the Gallatin National Forest. The Bozeman-Yellowstone International Airport is served by several major airlines and is the busiest airport in the state.
Named an All American City, Bozeman boasts high-quality medical facilities, a very low crime rate, many fine restaurants, acclaimed public and private schools, a symphony orchestra and choir, an annual opera, and nationally known events such as the Sweet Pea Festival of the Arts held in early August of each year. Bozeman is listed as one of National Geographic's "World's 25 Best Ski Towns." Bizjournals.com ranked Bozeman #2 on the list of American Dreamtowns - small towns that offer the best quality of life without metropolitan hassles. The K-12 educational system, growing reputation of Montana State University, and pristine natural environment of the area combine to make Bozeman one of America's most desirable university towns.