General Description: Responsible for performing, coordinating, and supporting the activities produced in and by the Show Me Center. Arrange staffing to support all events through recruitment, training and scheduling. Collect, organize and disseminate event related information. Provide quality customer service while insuring a safe and quality experience to patrons and clients. Work is based on a 24 hour/7day a week operation and work hours will vary and may be extended.
Supervise event staff directly and through subordinates during events
Recruit and train part-time events staff
Schedule and allocate part time staff per departmental needs
Create floor plans via CAD software programs for all events
Book meeting room events, coordinate customer needs with appropriate departments, and create billing documents
Advance and disseminate information related to Arena events to the appropriate departments
Maintain the Show Me Center’s on line events calendar
Coordinate and create billing documents for equipment rentals
Act as Manager on Duty for assigned events
Maintain a valid driver’s license
Bachelor’s degree and/or equivalent experience in any of the following. Events production or management, facility operations or management, hospitality or personnel recruitment and training.
Excellent interpersonal, verbal and written communications skills.
Computer literacy using Microsoft Outlook, Excel and Word.
Demonstrated ability to supervise.
Demonstrated understanding of customer service.
Demonstrated understanding of basic audiovisual services.
Ability to work independently with minimal supervision.
Ability to work under pressure, prioritize tasks, and meet deadlines.
Ability to work extended hours, days, nights, weekends, and holidays.
Demonstrated commitment to a diverse work environment, including working with multi-cultural populations and an understanding of, and sensitivity to, issues affecting women and minorities
Application Deadline: To ensure full consideration, application materials must be received by March 29, 2019. The position is available immediately and will remain open until filled.
Letter of interest addressing position qualifications
Names and contact information of three professional references may be asked for at a later date
Internal Number: 1111
About Southeast Missouri State University
University Facts: Southeast Missouri State University is a comprehensive regional state university with five colleges, 11,000 students, and a faculty and staff of over 1,100. Southeast, a moderately selective institution, offers baccalaureate, masters and specialist degrees, and participates in joint doctoral programs with the University of Missouri. Cape Girardeau, a historic city overlooking the Mississippi River, is the hub of a thriving county with a population of approximately 76,000. Serving a region of more than 500,000 people, it is the largest center for retail, medical, manufacturing, communications, and cultural activities between St. Louis and Memphis.