Operations, Operations - Building Maintenance & Engineering
Metropolitan Entertainment & Convention Authority (MECA) is a 501(c)(3) non-profit organization that manages the CHI Health Center Omaha Convention Center & Arena and TD Ameritrade Park in Omaha, Neb. We are seeking a Director of Facility Operations to manage and coordinate the daily activities of the Building Operations, Facility Services and Housekeeping teams at CHI Health Center Omaha. MECA offers an exciting and ever-changing work environment with a focus on providing an outstanding guest experience. If you are a team player looking to work in a fast-paced, challenging environment and have a proven track record of being able to meet deadlines and prioritize and effectively manage employee teams, we invite you to apply. MECA offers competitive compensation and a comprehensive benefits package, including relocation assistance if applicable.
For more information about MECA, please visit www.omahameca.com.
Summary: Manages and coordinates daily activities of the Building Operations, Facility Services and Housekeeping teams; including scheduling, event set up/teardown, maintenance and repairs of facility, equipment, grounds and building systems at CHI Health Center Omaha.
Essential Duties and Responsibilities:
•Responsible for the overall maintenance, repairs and upkeep of the CHIHCO facility, grounds and parking lots either through in-house staff or contractors.
•Directly administers and coordinates event set-up, change over and striking activities for events as they relate to Building Operations, Facility Services, and Housekeeping staffs ensuring a safe and clean environment for employees, clients and guests.
•Directs activities of the Building Operations team including, electricians, HVAC, carpentry, painting, plumbing, mechanical, fire control, grounds/landscaping and cleaning which includes identifying, verifying, and approving the scheduling needs of each position while maintaining staffing levels and minimizing labor costs/limiting over time.
•Manages Facility Services team which includes identifying scheduling needs through use of event manifests, diagrams, and work orders; assigning & prioritizing tasks, and managing equipment inventory to maintain staffing levels and minimize labor costs/limiting over time. •Manages the third-party housekeeping vendor as it pertains to the cleanliness of the overall facility on a daily basis, as well as event and post event cleaning and special projects, to include labor budgeting/ approving schedules, assigning & prioritizing tasks based on event or set-up/changeover needs and purchasing of housekeeping equipment and supplies.
•Manages third-party contractors with whom we have service agreements such as landscaping, snow removal, elevator/escalator service, annual inspections/testing, trash removal; which includes scheduling & prioritizing activities around events, budgeting for and approving related expenses.
•Researches building maintenance and construction projects, budget for and work with the Purchasing Manager throughout the purchasing process. Manage assigned projects after contracts have been awarded.
•Manages the budget functions related to utilities, labor, equipment, and supplies for the operations department. This includes managing the inventory, maintenance and repair of CHIHCO Facility Operations assets and operating systems, the overall facility and grounds, along with long-term replacement budgeting ensuring all purchasing procedures are being followed.
•Completes and maintains the scheduling and payroll activities of the Facility Operations work groups, coordinating efforts with the Payroll and HR Department. This includes entering schedules within the timekeeping software, coding labor hours to tasks worked, approving time card edits and time off requests and final approval/sign-off of timecards each pay period.
•Conducts annual staff evaluations. Make recommendations for promotions, awards, discipline and termination of Facility Operations staff members.
•Recruits, screens, hires and trains the Facility Operations staff.
•Provides event estimates and a summary of expenses, including labor, contracted labor, supplies, damages, fees etc. from the Facility Operations department as needed.
•Assists in the development and implementation of policies and procedures for staff including workplace and event safety and security plans. Work with security to ensure facilities are safe and secure.
•Regular and predictable attendance.
•Other duties as assigned. Supervisory Responsibilities: Manages the Building Operations, Facility Services and third-party housekeeping vendor teams. Responsible for the overall direction, coordination, and evaluation of these departments. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning, scheduling and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•While performing the duties of this job, the employee is frequently required to stand and walk, climb stairs, stoop, kneel crouch or crawl and drive; use hands to fingers to handle or feel; reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work Environment: •While performing the duties of this job, the employee is regularly in an office-type environment. The employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, outside weather conditions and wet and/or humid conditions, toxic or caustic chemicals, and loud noises.
Qualifications: • Bachelor's degree from four-year college or university. • 3-5 years’ prior supervisory experience, preferably managing one or more departments. • Equivalent combination of education and experience may be accepted. • Prior experience in an arena or convention center strongly preferred. • Proficiency in using Microsoft Office products, event business management software, and timekeeping software. • Proven ability to effectively manage people and lead teams.
The Metropolitan Entertainment & Convention Authority (MECA) is a 501(c)(3) non-profit organization that builds and manages public event venues in Omaha, Nebraska, including: CHI Health Center Omaha, an 18,300 seat arena and a convention center with over 250,000 square feet of exhibit and meeting space; and TD Ameritrade Park Omaha, home of the NCAA Division I Men's College World Series, the Creighton Bluejays men's baseball team, and host to numerous other events.