This position leads a team of General Managers, venue staff, and their sports, entertainment, recreation, and events venues to operational success. In this endeavor, team development, client/owner success, and the improvement of the health and economic vitality of each community we serve, will be key performance metrics. This position is an important role as it serves as a liaison for the company and often presents strategies and campaigns to the organization, and current and potential clients.
Primary responsibilities will include, but are not limited to the following:
Accountable for the performance of the venues within their account portfolio Provide leadership to the venue's operational teams, in support of company objectives, culture, vision, and standards of excellence Support the personal and professional development of team members Develop and maintain client relationships in support of ideal relationships, and account retention Understanding and ensuring compliance with all contractual obligations to clients Presenting and reporting to clients Accountable for the profitability of each account and invoicing / collections Act as the liaison between the venues and all the resources provided to them by the home office including personnel departments, tools and software, vendors, and the document library Develop sales and marketing strategies Ensure all safety and compliance standards are met at the highest level Perform various administrative tasks MIMIMUM QUALIFICATIONS
Candidates must have a minimum of bachelor's degree in business, advertising, marketing, or related field, or an equivalent combination of experience and education Minimum of 10+ years experience in business, business sales, marketing, or related field Must have expert level command of MS Excel, Word, PowerPoint and Outlook, and have demonstrated the ability to learn multiple new software platforms quickly Creativity and organization Excellent interpersonal skill and leadership abilities Ability to develop lasting professional relationships with clients Appropriate business acumen while participating/interacting in office meetings Exceptional communication and presentation skills Professional writing skills when representing the company whether in documents, email, or any other written method TRAVEL REQUIREMENTS
Willing to travel up to 75% of the time WORKING CONDITIONS AND PHYSICAL DEMANDS
Must be able to lift 20 pounds waist high Will be required to sit for extended periods of time operating a computer Office environment has intermittent noise, normal in nature Must be able to travel
About Sports Facilities Management
SPORTS FACILITIES MANAGEMENT: THE LEADING AUTHORITY IN COMMUNITY RECREATION & SPORTS TOURISM
From great idea to grand opening…and beyond, you’ll be amazed at what SFA & SFM can do for you. As founding members of Aspen Institute’s Project Play and a strategic partner to city and county governments, we’re uniquely suited to guide you through every step of planning, funding, opening, and managing a sports, recreation, events, or wellness complex.