The Event Services Coordinator coordinates client use of the St. Charles Convention Center. This position serves as a liaison between the Event Services department and other departments such as Operations, Food & Beverage, and Finance. The Event Services Coordinator supports online ordering of event utilities, equipment and technical services, food and beverage, and guest services staff oversight. This position will serve as lead event contact for selected convention center events.
ESSENTIAL FUNCTIONS: ?Process and track all Exhibitor Services orders using Microsoft Office and Ungerboeck Software. ?Work closely with Event Manager to coordinate event services. ?Coordinate and maintain the daily operations of Exhibitor Services. ?Responsible for accurately processing all service orders, credit cards and other payment formats. ?Coordinate and customize Exhibitor Packets for required service forms. ?Provide show site support, audit show floor utility use, and work the service desk during event, move-in, and move-out. ?Enter exhibitor reports and show feedback at the conclusion of the event. ?Plan, service, and manage the use of utilities, equipment and other exhibitor services. ?Fill Guest Services part-time staffing schedule requests and input into timeclock as needed for events ?Serve as event lead Event Manager for specific events. ?Participate in internally created events and committees ?Provide excellent customer service assistance to exhibitors, guests, and internal clients.
Ability to work a flexible schedule including early mornings, days, evenings, weekends, holidays, extended (long) work days and extended numbers of days.
High School Diploma or equivalent GED.
Experience with tradeshow and consumer show exhibitor services preferred.
Experience with Ungerboeck event management software preferred
About Spectra/St Charles Convention Center
The award-winning Saint Charles Convention Center is the most elegant full-service convention venue in the Saint Louis Metro Area. Proudly managed by Spectra Venue Management since opening in 2005, the facility boasts 154,000 square feet of flexible space, accommodating a wide range of events from 10-3,000 attendees. An IAVM Venue Excellence Award Winner and one of St. Louis’ Top Workplaces, the venue is highly-rated by clients and staff.