The Group Sales Manager is responsible for generating new revenue and renewing current business through the selling of group tickets and groups sales programs for the RVG FC Toros, HEB Park, RGV Vipers and Bert Ogden Arena Revenue will be generated via phone calls, prospecting new business and program ideas, referrals, cross-selling season and partial ticket plans, face-to-face presentations and in-arena appointments with a strong focus on relational selling and customer retention.
Responsibilities Continuously look for ways to develop and grow new and existing customer relationships through seat visits, prospecting, referrals and other ticket sales initiatives (sales booths, in-house events and off-site community events) Continually creates and implements unique sales strategies, ideas and programs as a means of producing new business opportunities Manage accounts in order to exceed established sales goals; Conduct high amounts of new business calls on a daily basis Meets and exceeds established monthly and annual sales objectives Meets the minimum requirements of pre-determined goals for outbound calls per day, meetings per week etc Attends networking events in the community to generate new business prospects Maintains accurate and detailed records of all current clients and prospects with our software system Provides excellent customer service to prospects and current clients over the phone and at games Commits to on-going sales training and development of best sales practices through weekly meetings and one-on-one sessions Works games, nights, weekends and holidays as assigned Other duties as assigned Supervisory Responsibilities This position does not have supervisory responsibilities.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education & Experience Bachelor’s Degree from accredited college or university in Sales or Marketing or related field preferred or equivalent combination of education and experience Minimum of 2 years experience in successful sports ticket sales Bilingual (English/Spanish) a plus Knowledge in AXS Back Office, Microsoft Dynamics or other ticketing and CRM software preferred Skills & Abilities Follows instructions, respond to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan Exceptional organizational skills required. Must be able to oversee complex projects and schedules, maintain deadlines, work within budgets, with the ability to set priorities and manage several projects simultaneously required Highly organized, resourceful, detailed-oriented, quick learner and time management skills Excellent communication and interpersonal skills required Must have the ability to manage in a fast-paced, diverse environment with focus on Client and Guest Services, entrepreneurship and building & growing a strong business is essential Be comfortable making cold calls on the phone Professional presentation, appearance and work ethic Requires ability to work flexible and extended hours, including nights, weekends and holidays, in addition to normal business hours Computer Skills To perform this job successfully, an individual should have extensive knowledge of Microsoft Office, ticketing software with the ability to learn and master new applications as needed.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is regularly required to sit or stand for long hours; use hands to handle files, type and operate office machines; to talk and hear on the telephone. Specific vision abilities required by this job include close vision to handle office correspondence.
About Bert Ogden Arena & H.E.B Park
Bert Ogden Arena is an indoor arena in Edinburg TX. The arena officially opened in August 2018 and currently houses the Rio Grande Valley Vipers of the NBA G League. The arena seats nearly 7,700 which can be expanded to 9,000 for concerts.
H-E-B Park is a soccer-specific stadium in Edinburg TX. It serves as the home of the Rio Grande Valley FC Toros of the USL Championship, the second level of the US/Canadian professional soocer pyramid. Rio Grande Valley Football club is affiliated with Houston Dynamo, of Major Leauge Soccer. The stadium has two stands with orange seats covered with a roof and a capacity of 9,735.